Shaping our all-age community services in Norfolk and Suffolk: 2027 - 2037

Please read on to find out more, and take part using the form below.

What are community services?

Community NHS services are a wide range of health and care support delivered closer to home and outside hospitals, for people of all ages—from newborns to those at the end of life. These services help people:

• Stay well through prevention of ill-health, early support and managing an urgent need
• Live independently and healthily at home
• Manage long-term conditions effectively, reducing the need for attending hospital
• Access specialist support when needed

Adult, child, and young people's community services include:

• Community nursing
• Physiotherapy and occupational therapy
• Cardiac and stroke rehabilitation
• Podiatry
• Bladder and bowel services
• End-of-life care
• Wheelchair services
• Falls prevention services
• Speech and language therapy
• ...and many more (download the full list of services within seven groupings here)

NHS Norfolk and Suffolk Integrated Care Board is working with health and care partners to develop its Strategic Plan for commissioning community services.

It is important to us to continue to hear as much feedback and as many ideas as possible from those who experience the services as patients, carers or providers.

What have we already heard?

We are building on the extensive engagement with people and communities that has already taken place across Norfolk and Suffolk (download here). Below are six principles for good community services. The co-produced I Statements (download here) describe what good community services should feel like for patients, family carers and communities. Here is a summary:

Feel free to download the supporting documents on this page to read more about what is important to people accessing services.

Take part! What do you think?

Please use the form below to tell us how you think community services should be delivered. This form is for all stakeholders: professionals, partner organisations, service users, family carers and community representatives.

Please respond by Friday 30th October 2026.

Thank you!