Suffolk Public Health & Communities Communications Advisory Group

A group about improving accessible information and communication

Thinklusive are working with the Public Health & Communities Team to improve the accessibility of local public health information.

The Communications Advisory Group advises the Public Health & Communities Team and helps make sure people receive information that is accessible to them. We meet every 2 months, usually online, on Zoom.

Information needs to be accessible in lots of different ways. Accessible information can include things like summaries, videos, audio files, easy-read, large print, colour contrast, and information available in different languages.

Since 2016, The NHS Accessible Information Standard sets out how providers and commissioners of NHS and publicly funded adult social care services should ensure disabled people and people with impairments or sensory loss:

  • can access and understand information about NHS and adult social care services
  • receive the communication support they need to use those services

Complying with the standard will also help organisations to meet their obligations under the Equality Act 2010 and other legislation.

We want to form a group that represents the diverse range of information and communication needs across our communities, so please join the group today if you are interested in improving accessibility of information within local public health services.

Anyone is welcome to join the group. We would like people working in roles across the health and care system, people with a lived experience and people representing voluntary and community sector organisations.

Please use the form below if you would like to join the Group

You can also request a project to come to the Advisory Group

If you have any questions, please get in touch.

Email us: hello@thinklusive.org

Phone or text us: 07725 886910

This project is owned and managed by Thinklusive. Any information you provide will be accessed and used by Thinklusive and Max Clark for the purposes described in this project.

A group about improving accessible information and communication

Thinklusive are working with the Public Health & Communities Team to improve the accessibility of local public health information.

The Communications Advisory Group advises the Public Health & Communities Team and helps make sure people receive information that is accessible to them. We meet every 2 months, usually online, on Zoom.

Information needs to be accessible in lots of different ways. Accessible information can include things like summaries, videos, audio files, easy-read, large print, colour contrast, and information available in different languages.

Since 2016, The NHS Accessible Information Standard sets out how providers and commissioners of NHS and publicly funded adult social care services should ensure disabled people and people with impairments or sensory loss:

  • can access and understand information about NHS and adult social care services
  • receive the communication support they need to use those services

Complying with the standard will also help organisations to meet their obligations under the Equality Act 2010 and other legislation.

We want to form a group that represents the diverse range of information and communication needs across our communities, so please join the group today if you are interested in improving accessibility of information within local public health services.

Anyone is welcome to join the group. We would like people working in roles across the health and care system, people with a lived experience and people representing voluntary and community sector organisations.

Please use the form below if you would like to join the Group

You can also request a project to come to the Advisory Group

If you have any questions, please get in touch.

Email us: hello@thinklusive.org

Phone or text us: 07725 886910

This project is owned and managed by Thinklusive. Any information you provide will be accessed and used by Thinklusive and Max Clark for the purposes described in this project.

  • Join the Communications Advisory Group


     To join the Communications Advisory Group on Let's Talk Health and Care, please complete the form below.


    Please note that in order for the form to display you must have a Let's Talk Health and Care account and be logged on.  

    If you do not have an account please go to www.letstalkhealthandcare.co.uk/register to create one (opens in a new window). 

    If you already have an account and need to log on then go to www.letstalkhealthandcare.co.uk/login (opens in a new window).

    Once you have completed the form your details will then be added to the group, and we will be in contact with you via email to introduce you to the group. 

    This project is owned by Thinklusive. Any information you submit, including contact details where you provide them, will be available to authorised staff within Thinklusive and may be downloaded from the platform for analysis, reporting and follow-up engagement related to this project. Norfolk and Suffolk Integrated Care Board provides the platform but is not responsible for the day-to-day management of information collected specifically for this project.

    Questions about how your information is used should be directed to:

    · Name: Max Clark

    · Email: hello@thinklusive.org

    · Privacy Policy: https://thinklusive.org/privacy-policy/

    Complete Form

  • Request a project

    What is the Communications Advisory Group?

    Thinklusive work with Suffolk County Council's Public Health & Communities Team in improving the accessibility of local information. 

    The Communications Advisory Group advises the Public Health & Communities Team and helps make sure people receive information that is accessible to them. 

    We meet every 2 months, usually online, on Zoom. 

    Information needs to be accessible in lots of different ways. Accessible information can include things like summaries, videos, audio files, easy-read, large print, colour contrast, and information available in different languages. 

    Since 2016, The NHS Accessible Information Standard sets out how providers and commissioners of NHS and publicly funded adult social care services should ensure disabled people and people with impairments or sensory loss:

    •    can access and understand information about NHS and adult social care services

    •    receive the communication support they need to use those services

    Who is part of the group?

    The group has a diverse membership, with people bringing their lived/work experience into group discussions. 

    Our current membership includes:

    •    People with a learning disability 

    •    People with Autism 

    •    People from Ethnic Minority communities 

    •    People with physical disabilities 

    •    People with sensory impairments 

    •    People with Dyslexia 

    •    People who speak/read English as their additional language

    •    People working in the NHS

    •    People working in the voluntary & community sector  

    •    people working in local Councils 


    How can the group help with my project?

    The Advisory Group helps to support NHS colleagues to be assured that their project is accessible to as many people as possible. 

    The group can help with any public or patient-facing information and help at any stage of a project. 

     

    Who can use the Communications Advisory Group?

    It is available for all staff working in the Suffolk County Council Public Health & Communities teams. 

    The group meets every two months, and Max & Becca (who organise the group) can arrange to meet before meetings to discuss the best approach, and to help make presentations accessible. 

    Yes, I'd like to request a project to to bring to the group

    If you would like to bring a project to the group, please fill in the short questionnaire below, or email hello@thinklusive.org with details about the project and what you need support with. 

    Take Survey
Page last updated: 24 Aug 2026, 01:51 PM