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14 February 2025
Changes to the NHS App
NHS App no longer available on older devices
The NHS App is no longer accessible as a mobile app for anybody using older devices. Patients using the following operating systems will no longer be able to access the NHS App via the mobile app:
- iOS 12, 13 & 14 (iOS 13 &14 can be updated to iOS15)
- Android 6
- Android 7
The NHS App is now only supported on:
- Android version 8 and above (on devices with a front-facing camera)
- Apple iOS version 15 and above
- Web browser: nhsapp.service.nhs.uk/login
Guidance on checking and updating devicesContinue reading
Changes to the NHS App
NHS App no longer available on older devices
The NHS App is no longer accessible as a mobile app for anybody using older devices. Patients using the following operating systems will no longer be able to access the NHS App via the mobile app:
- iOS 12, 13 & 14 (iOS 13 &14 can be updated to iOS15)
- Android 6
- Android 7
The NHS App is now only supported on:
- Android version 8 and above (on devices with a front-facing camera)
- Apple iOS version 15 and above
- Web browser: nhsapp.service.nhs.uk/login
Guidance on checking and updating devices is available on the NHS.UK website.
This change is following a recent redesign of the NHS App, which now operates as a native app, improving its functionality and structure. As part of this transition, users are being moved off the old legacy application onto the new version.
If you cannot use the NHS App on a mobile device, you can log in through the NHS website. You can then access services on your desktop, laptop computer, mobile or tablet using a web browser. See step by step video guidance showing how to use the NHS account on the NHS website
Other projects currently running on Let’s Talk SNEE
An update on our work with People and Communities in Suffolk and North East Essex – go to
www.letstalksnee.co.uk/people-and-communities-insight-and-oversight-group
Recording and sharing health and social care information – go to
https://www.letstalksnee.co.uk/embeds/projects/38178/survey-tools/42736
The following engagement projects, webinars and courses, from our Integrated Care System partners are also still open:
Learn CPR in 15 minutes for free with British Heart Foundation RevivR™ - go to
https://www.bhf.org.uk/how-you-can-help/how-to-save-a-life/how-to-do-cpr/learn-cpr-in-15-minutes
Making Suicide Prevention Everybody's Business Webinar Series – Poverty Wednesday 26th February 2025 10am to 11am – go to
SEND Collaboration at https://www.letstalksnee.co.uk/hub-page/send-collaboration-2
Children’s Services in Suffolk are running a survey on the County Council website at https://www.suffolk.gov.uk/children-families-and-learning/childrens-health
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31 January 2025
Learn CPR in 15 minutes for free with British Heart Foundation RevivR™
Many of us will witness a cardiac arrest in our lifetime. Be ready for that day with the British Heart Foundation's RevivR™ online training course. It's fast, free and easy-to-use. Click on the link below to find out more and access the course:
https://www.bhf.org.uk/how-you-can-help/how-to-save-a-life/how-to-do-cpr/learn-cpr-in-15-minutes
Making Suicide Prevention Everybody's Business Webinar Series – Poverty Wednesday 26th February 2025 10.00am – 11am
As part of Suffolk Public Health’s commitment to making suicide prevention everybody's business, this is the second in a series of webinars that will explore various themes andContinue reading
Learn CPR in 15 minutes for free with British Heart Foundation RevivR™
Many of us will witness a cardiac arrest in our lifetime. Be ready for that day with the British Heart Foundation's RevivR™ online training course. It's fast, free and easy-to-use. Click on the link below to find out more and access the course:
https://www.bhf.org.uk/how-you-can-help/how-to-save-a-life/how-to-do-cpr/learn-cpr-in-15-minutes
Making Suicide Prevention Everybody's Business Webinar Series – Poverty Wednesday 26th February 2025 10.00am – 11am
As part of Suffolk Public Health’s commitment to making suicide prevention everybody's business, this is the second in a series of webinars that will explore various themes and issues that can impact individuals and prompt them to consider taking their own lives.
Making suicide prevention everybody's business is crucial because it's the interactions people have with each other that have the potential to make a real difference. This month, we're focusing on poverty
The webinar is open to all and will be held on Wednesday 26th February 2025, 10.00am to 11.00am. To register for the webinar, click on the link below:
You are encouraged to attend the webinar live if you are able, but if not, it will be able to view as a download.
Speakers are from: Breakeven, Mind, Citizens Advice and Public Health Poverty Advisor.
Other projects currently running on Let’s Talk SNEE
An update on our work with People and Communities in Suffolk and North East Essex – go to
www.letstalksnee.co.uk/people-and-communities-insight-and-oversight-group
Community workshops - 'Change NHS' – go to www.letstalksnee.co.uk/change-nhs
Recording and sharing health and social care information – go to
https://www.letstalksnee.co.uk/embeds/projects/38178/survey-tools/42736
Developing guidance for patients, service users or family carers on reward, recognition and remuneration – go to
The following engagement projects, launched in 2024, from our Integrated Care System partners are also still open:
SEND Collaboration at https://www.letstalksnee.co.uk/hub-page/send-collaboration-2
Children’s Services in Suffolk are running a survey on the County Council website at https://www.suffolk.gov.uk/children-families-and-learning/childrens-health
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24 January 2025
Please share experiences of cancer services and support in Suffolk and North East Essex
Would you please spare a few minutes and share your experiences of cancer services and support in Suffolk and North East Essex with Healthwatch Suffolk. Take the survey at https://ow.ly/KJjM50UKgf4 please note that it closes on 27th January 2025.
Other projects currently running on Let’s Talk SNEE
An update on our work with People and Communities in Suffolk and North East Essex – go to
www.letstalksnee.co.uk/people-and-communities-insight-and-oversight-group
Community workshops - 'Change NHS' – go to www.letstalksnee.co.uk/change-nhs
Recording and sharing health and social care information – goContinue reading
Please share experiences of cancer services and support in Suffolk and North East Essex
Would you please spare a few minutes and share your experiences of cancer services and support in Suffolk and North East Essex with Healthwatch Suffolk. Take the survey at https://ow.ly/KJjM50UKgf4 please note that it closes on 27th January 2025.
Other projects currently running on Let’s Talk SNEE
An update on our work with People and Communities in Suffolk and North East Essex – go to
www.letstalksnee.co.uk/people-and-communities-insight-and-oversight-group
Community workshops - 'Change NHS' – go to www.letstalksnee.co.uk/change-nhs
Recording and sharing health and social care information – go to
https://www.letstalksnee.co.uk/embeds/projects/38178/survey-tools/42736
Developing guidance for patients, service users or family carers on reward, recognition and remuneration – go to
The following engagement projects, launched in 2024, from our Integrated Care System partners are also still open:
SEND Collaboration at https://www.letstalksnee.co.uk/hub-page/send-collaboration-2
Children’s Services in Suffolk are running a survey on the County Council website at https://www.suffolk.gov.uk/children-families-and-learning/childrens-health
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10 January 2025
Recording and sharing health and social care information
We want to hear from you! Your experiences and opinions matter when it comes to shaping health and care services. We’re asking for your input on how well you feel health and social care professionals communicate to support you in making the right decisions about your care.
Your insights are vital in helping us improve how vital health and social care information is recorded and shared, making the process smoother and more empowering for everyone.
Take our survey at https://www.letstalksnee.co.uk/embeds/projects/38178/survey-tools/42736 to share your experiences with us - together we can make aContinue reading
Recording and sharing health and social care information
We want to hear from you! Your experiences and opinions matter when it comes to shaping health and care services. We’re asking for your input on how well you feel health and social care professionals communicate to support you in making the right decisions about your care.
Your insights are vital in helping us improve how vital health and social care information is recorded and shared, making the process smoother and more empowering for everyone.
Take our survey at https://www.letstalksnee.co.uk/embeds/projects/38178/survey-tools/42736 to share your experiences with us - together we can make a real difference in shaping better care for all.
Developing guidance for patients, service users or family carers on reward, recognition and remuneration
Suffolk and North East Essex Integrated Care Partnership have been working with the Patients Association on behalf of the East of England Integrated Care Boards to develop a survey that we can all circulate within our Integrated Care Systems to gather feedback from patients, service users and carers on their views on reward, recognition and remuneration. The feedback will help inform some principles that each Integrated Care Board can consider when developing their own policies for involvement. The link to the survey is below and the closing date is the 31st January:
Other projects currently running on Let’s Talk SNEE
An update on our work with People and Communities in Suffolk and North East Essex – go to
www.letstalksnee.co.uk/people-and-communities-insight-and-oversight-group
Community workshops - 'Change NHS' – go to www.letstalksnee.co.uk/change-nhs
Other projects being run by our Integrated Care System partners:
Good Things Foundation help people do more online
They are looking at how to make people feel more confident to use digital health services, including things like:
• making a GP appointment online,
• a video call with a doctor / nurse,
• using the NHS app or other health apps.
They have been working with people who have faced difficulties doing things online to understand their concerns about digital health services and want to gather views from more people on ideas for a tool to help address these concerns.
Online discussions are being held as follows:
20th or 21st January for community members
16th or 22nd January for healthcare staff
They also have an online survey running throughout January.
To register your interest for one of the online discussions or to take the survey go to https://forms.gle/QoSQhpbCtCnW5Go46
To participate, you don't have to have lots of experience using digital health services as a patient or as a healthcare worker. It's fine just to be interested in this topic and to want to help make digital health services easier to access.
For participants who are not healthcare staff, we can offer a shopping voucher as a thank you for your time.
Linked here are documents with more information about getting involved in the project:
More information for community members: https://docs.google.com/document/d/1KueztphEixgor_ljimnCb_-pPyb5JUKv/edit?usp=drive_link&ouid=105204034520714527457&rtpof=true&sd=true
More information for healthcare staff: https://docs.google.com/document/d/1eRayJjkwXFZOtVDGZ1WqkS7mmhzSvWw3/edit?usp=drive_link&ouid=105204034520714527457&rtpof=true&sd=true
Easy read version: https://docs.google.com/document/d/1x9bj2NMwZJANbzKwudTLyVUH0EelOjox/edit?usp=drive_link&ouid=105204034520714527457&rtpof=true&sd=true
Making Suicide Prevention Everybody's Business Webinar Series
Relationships Thursday 23rd January 2025 10:00 AM - 11:00 AM GMT
As part of Public Health’s Suicide Prevention Team commitment to making suicide prevention everybody's business, this is the first in a series of webinars that will explore various themes and issues that can impact individuals and prompt them to consider taking their own lives.
Making suicide prevention everybody's business is crucial because it's the interactions people have with each other that have the potential to make a real difference. This month, the focus is on relationship issues. The webinar will reflect on how important it is for those who interact with individuals struggling in this area to have suicide risk on their radar, whether in a professional or personal context.
In order to get the most from it you are encouraged to attend the webinar live if you are able but if you’re not able to it will be able to view as a download. Speakers are from Suffolk Mind, Epicdads, and the National Mediation Service.
Please register at https://events.teams.microsoft.com/event/62ee7ccf-857a-4ab3-8cb1-22e4dc8badbc@109c6aec-5046-4a95-8f3c-84f63ba18af4
The following engagement projects, launched in 2024, from our Integrated Care System partners are also still open:
SEND Collaboration at https://www.letstalksnee.co.uk/hub-page/send-collaboration-2
Children’s Services in Suffolk are running a survey on the County Council website at https://www.suffolk.gov.uk/children-families-and-learning/childrens-health
Healthwatch Suffolk wants to know how you’re being supported to look after your health whilst on a waiting list in Suffolk. Please take part in the anonymous survey at smartsurvey.co.uk/s/elective
We love to hear from you
Get in touch at https://www.letstalksnee.co.uk/ask-us
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29 November 2024
FREE Suicide Prevention Conference
5th December 9.30-12.30
The Hold, Ipswich
National and local experts in Suicide Prevention will be providing insight and information into this important and life-saving subject area.
To book your FREE space please use the Eventbrite link below:
Other engagement projects currently running from our Integrated Care System partners:
SEND Collaboration at https://www.letstalksnee.co.uk/hub-page/send-collaboration-2
Children’s Services in Suffolk are running a survey on the County Council website at https://www.suffolk.gov.uk/children-families-and-learning/childrens-health
Healthwatch Suffolk wants to know how you’re being supported to look after your health whilst on a waiting list in Suffolk. Please take part in the anonymous surveyContinue reading
FREE Suicide Prevention Conference
5th December 9.30-12.30
The Hold, Ipswich
National and local experts in Suicide Prevention will be providing insight and information into this important and life-saving subject area.
To book your FREE space please use the Eventbrite link below:
Other engagement projects currently running from our Integrated Care System partners:
SEND Collaboration at https://www.letstalksnee.co.uk/hub-page/send-collaboration-2
Children’s Services in Suffolk are running a survey on the County Council website at https://www.suffolk.gov.uk/children-families-and-learning/childrens-health
Healthwatch Suffolk wants to know how you’re being supported to look after your health whilst on a waiting list in Suffolk. Please take part in the anonymous survey at smartsurvey.co.uk/s/elective
Did you know?
If you change your email there is no need to create a whole new account on Let’s Talk SNEE, you can simply amend your saved details via your profile page. Click on your name on the top right of the screen then select “Account”.
This will take you to your profile page where you can change things such as the email associated with your account.
We love to hear from you
Get in touch at https://www.letstalksnee.co.uk/ask-us
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22 November 2024
Supporting Suffolk’s Armed Forces Community
In Suffolk there are around 3,000 UK Armed Forces Service personnel and similar number of spouses and children. Of the 30,000 Veterans in the county, around 10,000 are of working age.
The Armed Forces Covenant Board has compiled a directory of local services: mental health, welfare, community support and meet-up groups which champions the breath of support from across many partner organisations.
Visit the website: www.suffolkmilitarycovenant.org.uk
Recovery College provides a range of courses on a range of mental health issues. The following free webinars will be broadcast from Ipswich County Library
Monday 2 December,Continue reading
Supporting Suffolk’s Armed Forces Community
In Suffolk there are around 3,000 UK Armed Forces Service personnel and similar number of spouses and children. Of the 30,000 Veterans in the county, around 10,000 are of working age.
The Armed Forces Covenant Board has compiled a directory of local services: mental health, welfare, community support and meet-up groups which champions the breath of support from across many partner organisations.
Visit the website: www.suffolkmilitarycovenant.org.uk
Recovery College provides a range of courses on a range of mental health issues. The following free webinars will be broadcast from Ipswich County Library
Monday 2 December, 2pm–3.30pm - Understanding and Managing Anxiety
Tuesday 3 December, 11am – 12pm – CHIME. This course focuses on the Recovery College framework which covers five key areas.
Tuesday 10 December, 10.30am–12noon - Five Ways to Wellbeing. Exploring the framework used by the NHS
Wednesday 11 December, 10.30am–12.30pm - Exploring Emotions
For more information please contact Jane.Cox@suffolklibraries.co.uk
Booking is not essential but will give you access to the full benefits available from the Recovery College. To book - https://nsft-nhs.heiapply.com/eoi-form/embed/2285
Other engagement projects currently running on Let’s Talk SNEE from our Integrated Care System partners:
Violence Against Women & Girls strategy for 2025-2028 the Suffolk VAWG Steering Group would like to hear from victim survivors of domestic abuse and sexual violence (any gender) in Suffolk to help shape our priorities.
To register for an online or face to face engagement session go to https://forms.office.com/pages/responsepage.aspx?id=fZgkhyM1SkWL2ZfCJQLkNtazanXQrlVNqxkZL4FgSJRURENCODRIV0VUM0FZMDdKNlBZQUxDS1ZORi4u&route=shorturl
If you would rather engage by completing a survey for victim-survivors go to https://forms.office.com/pages/responsepage.aspx?id=fZgkhyM1SkWL2ZfCJQLkNtazanXQrlVNqxkZL4FgSJRURTQzNENJRFExV0dZWTIyRk0zN1ZTNTRCVy4u&route=shorturl
SEND Collaboration at https://www.letstalksnee.co.uk/hub-page/send-collaboration-2
Children’s Services in Suffolk are running a survey on the County Council website at https://www.suffolk.gov.uk/children-families-and-learning/childrens-health
Healthwatch Suffolk wants to know how you’re being supported to look after your health whilst on a waiting list in Suffolk. Please take part in the anonymous survey at smartsurvey.co.uk/s/elective
We love to hear from you
Get in touch at https://www.letstalksnee.co.uk/tell-us-something or if you have a question relating to health and wellbeing in Suffolk and North East Essex then ask us at https://www.letstalksnee.co.uk/ask-us
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8 November 2024
People & Communities Insight & Oversight Group
Our People & Communities event is getting closer but there's still time to book your place or register your interest for getting involved with the group. Fill out the form at https://www.letstalksnee.co.uk/embeds/projects/36621/survey-tools/40744 or go to www.letstalksnee.co.uk/people-and-communities-insight-and-oversight-group for more information.
Other engagement projects currently running on Let’s Talk SNEE:
Connect for Health at https://www.letstalksnee.co.uk/ies-connect-for-health/surveys/connect-for-health-feedback-survey-october-2024
ME & CFS and Long Covid survey at https://www.letstalksnee.co.uk/embeds/projects/20120/survey-tools/40479
SEND Collaboration at https://www.letstalksnee.co.uk/hub-page/send-collaboration-2
We also have some non ICB surveys from colleagues within the Suffolk & North East Essex Integrated Care System (SNEE ICS):
Mental Health Research Priorities in NorfolkContinue reading
People & Communities Insight & Oversight Group
Our People & Communities event is getting closer but there's still time to book your place or register your interest for getting involved with the group. Fill out the form at https://www.letstalksnee.co.uk/embeds/projects/36621/survey-tools/40744 or go to www.letstalksnee.co.uk/people-and-communities-insight-and-oversight-group for more information.
Other engagement projects currently running on Let’s Talk SNEE:
Connect for Health at https://www.letstalksnee.co.uk/ies-connect-for-health/surveys/connect-for-health-feedback-survey-october-2024
ME & CFS and Long Covid survey at https://www.letstalksnee.co.uk/embeds/projects/20120/survey-tools/40479
SEND Collaboration at https://www.letstalksnee.co.uk/hub-page/send-collaboration-2
We also have some non ICB surveys from colleagues within the Suffolk & North East Essex Integrated Care System (SNEE ICS):
Mental Health Research Priorities in Norfolk & Suffolk
Children’s Services in Suffolk are running a survey on the County Council website at https://www.suffolk.gov.uk/children-families-and-learning/childrens-health
Healthwatch Suffolk are running a survey about waiting for treatment in Suffolk. Take the survey at smartsurvey.co.uk/s/elective
We love to hear from you
Get in touch at https://www.letstalksnee.co.uk/ask-us
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25 October 2024
SNEE ICS People & Communities development and opportunity
To involve people, community, workforce and system voices across the Suffolk and North East Essex Integrated Care System, we are co-creating an Insight and Oversight Group. This is a developing community of practice to support involvement, engagement, co-production and co-delivery across the ICS. The group will inform and provide expertise to the People and Communities Committee, the Integrated Care Partnership (ICP) and Integrated Care Board (ICB).Please visit this page on the Lets Talk SNEE platform to find out more, view a visual of the proposal, and register your interest in thisContinue reading
SNEE ICS People & Communities development and opportunity
To involve people, community, workforce and system voices across the Suffolk and North East Essex Integrated Care System, we are co-creating an Insight and Oversight Group. This is a developing community of practice to support involvement, engagement, co-production and co-delivery across the ICS. The group will inform and provide expertise to the People and Communities Committee, the Integrated Care Partnership (ICP) and Integrated Care Board (ICB).Please visit this page on the Lets Talk SNEE platform to find out more, view a visual of the proposal, and register your interest in this work:
https://www.letstalksnee.co.uk/people-and-communities-insight-and-oversight-group
Group contributors include:
Individuals and people with lived experience, service users and patients, family carers, voluntary sector staff and volunteers, programme/transformation leads, operational/project staff, engagement leads, education sector, private sector, Board members, Chairs, Trustees, and Councillors.
Group functions and actions involve (for discussion):
- A less formal community of practice for system-wide learning that guides People and Communities work across the system
- Inform, develop and action plans for involving more voices and experiences in the transformation of health and care services
- Provide oversight of co-production and engagement processes
- Provide insight from and involve people in communities in specific projects
- Networking and forum discussion on Lets Talk SNEE
All voices are welcome, and no prior skills are required. People can get involved in shaping this group.
We are hosting a workshop to develop this together on Wednesday 20th November 09:30 - 12:00 at Copdock Village Hall, IP8 3JN. Please share and register your place as soon as possible using the form within this link. You can also register others on their behalf.
For any queries and questions about this work, please contact Su, Co-production Lead for SNEE Integrated Care Partnership: su.conquer@snee.nhs.uk
Other engagement projects currently running on Let’s Talk SNEE:
Connect for Health social prescribing survey closes on Monday 28th October 2024 - make sure you have shared your experience at https://www.letstalksnee.co.uk/ies-connect-for-health/surveys/connect-for-health-feedback-survey-october-2024
SEND Collaboration at https://www.letstalksnee.co.uk/hub-page/send-collaboration-2
ME & CFS and Long Covid survey at https://www.letstalksnee.co.uk/embeds/projects/20120/survey-tools/40479
Please respond by Tuesday 19th November 2024.
We also have the following surveys running from our Integrated Care System partners:
Children’s Services in Suffolk are running a survey on the County Council website at https://www.suffolk.gov.uk/children-families-and-learning/childrens-health
Healthwatch Suffolk wants to know how you’re being supported to look after your health whilst on a waiting list in Suffolk. Please take part in the anonymous survey at smartsurvey.co.uk/s/elective
We love to hear from you
Get in touch at https://www.letstalksnee.co.uk/tell-us-something or if you have a question relating to health and wellbeing in Suffolk and North East Essex then ask us at https://www.letstalksnee.co.uk/ask-us