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14 February 2025
Changes to the NHS App
NHS App no longer available on older devices
The NHS App is no longer accessible as a mobile app for anybody using older devices. Patients using the following operating systems will no longer be able to access the NHS App via the mobile app:
- iOS 12, 13 & 14 (iOS 13 &14 can be updated to iOS15)
- Android 6
- Android 7
The NHS App is now only supported on:
- Android version 8 and above (on devices with a front-facing camera)
- Apple iOS version 15 and above
- Web browser: nhsapp.service.nhs.uk/login
Guidance on checking and updating devicesContinue reading
Changes to the NHS App
NHS App no longer available on older devices
The NHS App is no longer accessible as a mobile app for anybody using older devices. Patients using the following operating systems will no longer be able to access the NHS App via the mobile app:
- iOS 12, 13 & 14 (iOS 13 &14 can be updated to iOS15)
- Android 6
- Android 7
The NHS App is now only supported on:
- Android version 8 and above (on devices with a front-facing camera)
- Apple iOS version 15 and above
- Web browser: nhsapp.service.nhs.uk/login
Guidance on checking and updating devices is available on the NHS.UK website.
This change is following a recent redesign of the NHS App, which now operates as a native app, improving its functionality and structure. As part of this transition, users are being moved off the old legacy application onto the new version.
If you cannot use the NHS App on a mobile device, you can log in through the NHS website. You can then access services on your desktop, laptop computer, mobile or tablet using a web browser. See step by step video guidance showing how to use the NHS account on the NHS website
Other projects currently running on Let’s Talk SNEE
An update on our work with People and Communities in Suffolk and North East Essex – go to
www.letstalksnee.co.uk/people-and-communities-insight-and-oversight-group
Recording and sharing health and social care information – go to
https://www.letstalksnee.co.uk/embeds/projects/38178/survey-tools/42736
The following engagement projects, webinars and courses, from our Integrated Care System partners are also still open:
Learn CPR in 15 minutes for free with British Heart Foundation RevivR™ - go to
https://www.bhf.org.uk/how-you-can-help/how-to-save-a-life/how-to-do-cpr/learn-cpr-in-15-minutes
Making Suicide Prevention Everybody's Business Webinar Series – Poverty Wednesday 26th February 2025 10am to 11am – go to
SEND Collaboration at https://www.letstalksnee.co.uk/hub-page/send-collaboration-2
Children’s Services in Suffolk are running a survey on the County Council website at https://www.suffolk.gov.uk/children-families-and-learning/childrens-health
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13 December 2024
Red Tape Challenge - Patients and the public
The Secretary of State for Health and Care, Wes Streeting, and the Chief Executive of NHS England, Amanda Pritchard, have announced a rapid review of how care is coordinated between different parts of the health service. This includes:
- how referrals are made and managed, including waiting lists
- how patients are discharged from hospital or other care providers such as mental health or community services
- how the different parts of the health service communicate safely and effectively with each other and with patients
Things are not as smooth as they could be, andContinue reading
Red Tape Challenge - Patients and the public
The Secretary of State for Health and Care, Wes Streeting, and the Chief Executive of NHS England, Amanda Pritchard, have announced a rapid review of how care is coordinated between different parts of the health service. This includes:
- how referrals are made and managed, including waiting lists
- how patients are discharged from hospital or other care providers such as mental health or community services
- how the different parts of the health service communicate safely and effectively with each other and with patients
Things are not as smooth as they could be, and this review is an opportunity to better understand and find potential solutions to some of the problems. Your perspective on what’s working well, what is working less well, and what you think could be done differently is sought.
Visit https://forms.office.com/pages/responsepage.aspx?id=slTDN7CF9UeyIge0jXdO4zUGofeA8aBGkpR6pC5xWdxURjA2UFY0N1hET1A2U0ZFQ0lJVVJUNjIzQy4u&route=shorturl to take the survey.
The closing date for the survey is 16 December 2024.Our apologies for the short notice to complete this survey before the closing date, but the Let's Talk SNEE team have only just been made aware of it.
Other engagement projects currently running from our Integrated Care System partners:
Special Education Needs & Disability (SEND) Collaboration at https://www.letstalksnee.co.uk/hub-page/send-collaboration-2
Healthwatch Suffolk wants to know how you’re being supported to look after your health whilst on a waiting list in Suffolk. Please take part in the anonymous survey at smartsurvey.co.uk/s/elective
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8 November 2024
People & Communities Insight & Oversight Group
Our People & Communities event is getting closer but there's still time to book your place or register your interest for getting involved with the group. Fill out the form at https://www.letstalksnee.co.uk/embeds/projects/36621/survey-tools/40744 or go to www.letstalksnee.co.uk/people-and-communities-insight-and-oversight-group for more information.
Other engagement projects currently running on Let’s Talk SNEE:
Connect for Health at https://www.letstalksnee.co.uk/ies-connect-for-health/surveys/connect-for-health-feedback-survey-october-2024
ME & CFS and Long Covid survey at https://www.letstalksnee.co.uk/embeds/projects/20120/survey-tools/40479
SEND Collaboration at https://www.letstalksnee.co.uk/hub-page/send-collaboration-2
We also have some non ICB surveys from colleagues within the Suffolk & North East Essex Integrated Care System (SNEE ICS):
Mental Health Research Priorities in NorfolkContinue reading
People & Communities Insight & Oversight Group
Our People & Communities event is getting closer but there's still time to book your place or register your interest for getting involved with the group. Fill out the form at https://www.letstalksnee.co.uk/embeds/projects/36621/survey-tools/40744 or go to www.letstalksnee.co.uk/people-and-communities-insight-and-oversight-group for more information.
Other engagement projects currently running on Let’s Talk SNEE:
Connect for Health at https://www.letstalksnee.co.uk/ies-connect-for-health/surveys/connect-for-health-feedback-survey-october-2024
ME & CFS and Long Covid survey at https://www.letstalksnee.co.uk/embeds/projects/20120/survey-tools/40479
SEND Collaboration at https://www.letstalksnee.co.uk/hub-page/send-collaboration-2
We also have some non ICB surveys from colleagues within the Suffolk & North East Essex Integrated Care System (SNEE ICS):
Mental Health Research Priorities in Norfolk & Suffolk
Children’s Services in Suffolk are running a survey on the County Council website at https://www.suffolk.gov.uk/children-families-and-learning/childrens-health
Healthwatch Suffolk are running a survey about waiting for treatment in Suffolk. Take the survey at smartsurvey.co.uk/s/elective
We love to hear from you
Get in touch at https://www.letstalksnee.co.uk/ask-us
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16 October 2024
The Connect for Health programme has been providing a social prescribing link worker service in Ipswich and east Suffolk for five years.
We are keen to hear from people who have used the service - how easy it is to access, what worked well, what could be improved, how it has made a difference to you, and any other thoughts you have about it.
We will use your answers to help make improvements in the right areas and ensure the service can meet people's needs. Responses are anonymous. Take the survey at https://www.letstalksnee.co.uk/embeds/projects/36610/survey-tools/40708
Other engagement projects currently running on Let’sContinue reading
The Connect for Health programme has been providing a social prescribing link worker service in Ipswich and east Suffolk for five years.
We are keen to hear from people who have used the service - how easy it is to access, what worked well, what could be improved, how it has made a difference to you, and any other thoughts you have about it.
We will use your answers to help make improvements in the right areas and ensure the service can meet people's needs. Responses are anonymous. Take the survey at https://www.letstalksnee.co.uk/embeds/projects/36610/survey-tools/40708
Other engagement projects currently running on Let’s Talk SNEE:
SEND Collaboration at https://www.letstalksnee.co.uk/hub-page/send-collaboration-2
ME & CFS and Long Covid survey at https://www.letstalksnee.co.uk/embeds/projects/20120/survey-tools/40479 Please respond by Tuesday 19th November 2024.
We also have the following surveys running from our Integrated Care System partners:
Children’s Services in Suffolk are running a survey on the County Council website at https://www.suffolk.gov.uk/children-families-and-learning/childrens-health
Healthwatch Suffolk wants to know how you’re being supported to look after your health whilst on a waiting list in Suffolk. Please take part in the anonymous survey at smartsurvey.co.uk/s/elective
We love to hear from you
Get in touch at https://www.letstalksnee.co.uk/tell-us-something or if you have a question relating to health and wellbeing in Suffolk and North East Essex then ask us at https://www.letstalksnee.co.uk/ask-us
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11 October 2024
ME & CFS and Long COVID Survey
ME & CFS and Long COVID are all types of post-viral conditions and so the services are combining. We have been working with people who have different expertise, including patients and carers with lived experience of the conditions to find out how the services should combine, and which services would be most valuable to patients.
The team are seeking valuable input from patients and family carers in Suffolk and north east Essex. If you can share your views, take our survey at https://www.letstalksnee.co.uk/embeds/projects/20120/survey-tools/40479 Your answers will us to help shape the future combinedContinue reading
ME & CFS and Long COVID Survey
ME & CFS and Long COVID are all types of post-viral conditions and so the services are combining. We have been working with people who have different expertise, including patients and carers with lived experience of the conditions to find out how the services should combine, and which services would be most valuable to patients.
The team are seeking valuable input from patients and family carers in Suffolk and north east Essex. If you can share your views, take our survey at https://www.letstalksnee.co.uk/embeds/projects/20120/survey-tools/40479 Your answers will us to help shape the future combined services.
Please respond by Tuesday 19th November 2024. There will also be further opportunities for patients and family carers to feed into this programme.
What’s it like to be on a waiting list in Suffolk? Share your thoughts now
Are you or your loved one waiting for hospital treatment?
Healthwatch Suffolk wants to know how you’re being supported to look after your health while you wait.
Please take part in the anonymous survey at smartsurvey.co.uk/s/elective
Other engagement projects currently running on Let’s Talk SNEE:
West Suffolk Diabetes Service survey at https://www.letstalksnee.co.uk/embeds/projects/34001/survey-tools/37287
SEND Collaboration at https://www.letstalksnee.co.uk/hub-page/send-collaboration-2
And
Children’s Services in Suffolk are running a survey on the County Council website at https://www.suffolk.gov.uk/children-families-and-learning/childrens-health
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4 October 2024
West Suffolk Diabetes Service
We are currently reviewing the West Suffolk Diabetes service and would welcome your feedback to help improve the experiences of the population, the results of this survey will be used to shape our future diabetes service.
Please go to https://www.letstalksnee.co.uk/embeds/projects/34001/survey-tools/37287 to take the survey.
Children’s Services in Suffolk
As part of Suffolk County Council’s continued drive to ensure children's services meet the needs of the Suffolk population, Suffolk County Council are inviting service users, including future users, and stakeholders to share their views on the current Healthy Child Service and Family Hubs (0-5 services).
Responses willContinue reading
West Suffolk Diabetes Service
We are currently reviewing the West Suffolk Diabetes service and would welcome your feedback to help improve the experiences of the population, the results of this survey will be used to shape our future diabetes service.
Please go to https://www.letstalksnee.co.uk/embeds/projects/34001/survey-tools/37287 to take the survey.
Children’s Services in Suffolk
As part of Suffolk County Council’s continued drive to ensure children's services meet the needs of the Suffolk population, Suffolk County Council are inviting service users, including future users, and stakeholders to share their views on the current Healthy Child Service and Family Hubs (0-5 services).
Responses will help the Council understand what is important to users and help guide its approach and thinking for the future.
Four questionnaires are available on the County Council website at Children's health and children's centre services - Suffolk County Council (from 1 October 2024) covering:
Healthy Child services, also known as the 0-19 service and has 3 parts
- Health visiting - provided by Health Visitors and their teams who work with families with children aged 0-5 years, via home visits, clinics, group and 121 support.
- School nursing - supports children aged 5-19 years old (up to 25 years for children with Special Educational Needs and Disabilities) and their families.
- Family Nurse Partnership - a home visiting service for first time mums, aged 21 years and under, who live in Suffolk.
Family hubs (0-5 services)
- Family hubs (0-5 services) - locations used by our 0-5 Health and Children Centre Teams to deliver activities and information to children and their families.
The closing date for user feedback is 29 November 2024.
A Children and Young People Profile, https://www.suffolk.gov.uk/asset-library/cyp-profile.pdf, was completed in September 2024 setting out the latest statistical trends in Suffolk.
Views are welcomed from individuals or as a group. The questionnaires are anonymous, and you can complete all that are relevant to you. If you would like to send a group response, please email your views to healthychildandfamilyhubservices@suffolk.gov.uk. This is also the contact email if you would like any further information about the questionnaires or child services in Suffolk.
SEND Collaboration
Visit the new Send Collaboration hub at https://www.letstalksnee.co.uk/hub-page/send-collaboration-2 a place where you can have more of a say over the things that matter to you and to your family. Here you will be able to tell the Local Area Partnership what’s really going on, connect with other SEND families, tell us how we are getting on and share your ideas for making things better.
We want to make sure that we hear from you more frequently, and that you feel you can tell us what life is like for you.